Order Minimums

Opening order minimum is $150
Re-order minimum is $100
Minimum of 6 per sku for cards
Minimum of 3 per sku for art prints
Minimum of 4 per sku for all other gift items

Ordering & Payment

Please contact us if you have any questions while planning your order (wholesale@krystalwhitten.com). All orders must be paid in full before shipment with credit card or Paypal.

Display & Packaging

All Krystal Whitten Studio products must be displayed and sold in their original packaging. Boxed sets may not be broken up and sold as individual cards. If you’re selling Krystal Whitten Studio products online, credit must be given in the product description. Retailers may not sell Krystal Whitten Studio products on third-party online platforms (i.e. Ebay, Etsy, Amazon).

Shipping & Turnaround

All orders are carefully packed and shipped from our studio in Land O’ Lakes, Florida.

All shipping costs are charged at the time of shipment. Our default shipping method is USPS, but we also offer UPS Ground if requested. Please note shipping requests when ordering.

Our standard turnaround time is 5-10 days, unless a ship date is specified. However, we strive to get most orders out within 72 hours if possible. Large orders may take additional lead time. Please contact us directly if you have a time-sensitive shipment, and we’ll do our best to accommodate. Occasionally, there will be items out of stock, and we will notify you if any of your items are backordered. Upon restocking, we will ship the item immediately unless directed otherwise.

Photography

Retailers are granted access to our library of high resolution images so they can promote Krystal Whitten Studio products in their shops. Please note that all photography provided may only be used to market Krystal Whitten Studio products. We ask that you tag @KrystalWhitten when using our images on social media.

Returns & Exchanges

Defective products may be exchanged for product or credit. Damages or defective merchandise must be reported with five days of receipt. All merchandise must be returned unused and in its original packaging and condition. Shipping costs are non-refundable. Refused packages will be charged full shipping, handling, and any other applicable fees that are incurred. Unauthorized returns will not be accepted. We do not accept returns on unsold seasonal merchandise.

Share the love!

If you post a picture of your Krystal Whitten Studio products on display in your store, please tag us (@krystalwhitten) so we can share your store with our social media audience. And don’t forget to follow us on social media so we can keep in touch!

Questions and Concerns?

Email us at wholesale@krystalwhitten.com